We based in Uk, and items will be shipped from Uk and China. We are putting a lot of focus on shipping and delivering, to make sure each parcel arrives as soon as possible.

VERIFICATION

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Delivery : Delivery Time = Processing Time + Shipping Time. 

PROCESSING

After we confirmed your order, it will take 2-5 business days for us to process and prepare your order.

We’ll ship out the parcel very soon after the order prepared , and an notification E-mail will be sent to your E-mail box , to inform you the shipping information, such as the tracking number, carrier and so on.

Kindly note rarely the factory is too busy or waitting the fabric, the processing time may take 6-12 business days, but we’ll communicate with you if we meet this situation.

SHIPPING

Please understand the shipping time is separate from the processing time.

1. United Stated and Canada Shipping Policy

Remind: When you checking out, the shipping cost will be automatically calculated according to the above table.

2. Europe Shipping Policy

Remind : When you checking out, the shipping cost will be automatically calculated according to the above table.

3.  Australia and Japan Shipping Policy

Standard shipping : 8 – 15 working days shipping time. Cost : $5.99 per order ;

Expedited Shipping : 5 – 10 days to arrive. Cost : the same as the Europe

4. International Shipping Policy

Standard shipping : 8 – 25 working days shipping time depend on your area. Cost : Automatically calculated when you checking out ;

If you have any issue about the shipping, we’re ready for help , service@jolly-vintage.com.

CHANGE SHIPPING ADDRESS

1. Change shipping address before your parcel be shipped out is acceptable. Just E-mail us and we’ll do the help.

2. We’ll also try our best to help if you want to change shipping address during shipping time, but this may not success everytime, we’ll communicate with you case by case.

TRACK THE ORDER

You’ll receive an notification email including the tracking number and the carrier after your parcel been shipped out. You can track the order by the tracking number in the track order page at anytime you want.

Still have questions?  E-mail support@luxnizer.com , and you will get response in 24 hours by human beings.